Latest Incidents
- RealDevices TestingDegraded Performance
Hi Team
We experienced partial degradation of iOS real devices, majorly on OS 18 and above devices. The issue has been identified and fully resolved by our engineering team. During this time, you may have encountered difficulties while accessing devices, as well as queued timeout issues.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience. For any questions or assistance, please reach out to our Support team. Thank you for your continued trust in our services.
2026-09-03T09:00:00.000ZResolvedThe issue has been resolved and we are actively monitoring.
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- RealDevices Testing KaneAIDegraded Performance
We're currently experiencing degraded performance due to an ongoing Apple iOS App Store service disruption. We sincerely apologize for the inconvenience. For any questions or assistance, please reach out to our Support team.
https://developer.apple.com/system-status/#:~:text=App%20Store%20%2D%20In%2DApp%20Purchases%20%2D%20Resolved%20Outage
2026-09-01T13:15:00.000ZResolvedThe issue has been resolved and we are actively monitoring.
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- Resolved
Degraded Performance - Mac-OS
Automation TestingDegraded PerformanceWe experienced an issue with one of our service, which affected a part of Mac-OS inventory. The issue has been identified and fully resolved by our engineering team.
We request you to reinitiate the timedout tests. We sincerely apologize for any inconvenience caused. Please reach out to our Support Team for further assistance.
2026-08-27T13:30:00.000ZResolvedThe issue has been resolved and we are actively monitoring.