Latest Incidents
- Resolved
KaneAI VM Allocation Failed
KaneAIDegraded PerformanceWe experienced intermittent issues with VM allocation, which affected a subset of users in the Playground/Authoring environment. During this period, some users encountered occasional delays or failures while attempting to allocate VMs.
We sincerely apologized for the inconvenience caused and appreciated your patience. If you are still experiencing any lingering issues, please reach out to our Support Team for further assistance.
2026-03-30T16:00:00.000ZResolvedThe issue has been fixed now and we are actively monitoring it.
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Scheduled Maintenance - Web Automation (Windows + Ubuntu).
Automation Testing- (UTC)We will be performing maintenance in Web Automation (Windows + Ubuntu).
Although this isnt a downtime activity, you might experience issues accessing our services and in running test executions. This update is essential to improve performance, security, and stability. Please plan accordingly to avoid disruptions.
Thank you for your continued trust in our services.
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- Resolved
Partial Degradation
KaneAIDegraded PerformanceWe are currently experiencing intermittent performance degradation in Kane authoring for Native app tests, affecting a subset of customers within the Playground. During this time, users may notice occasional delays in execution or test steps getting stuck.
The issue has been identified as intermittent delays in responses from a third-party vendor. Our team is actively collaborating with the vendor to mitigate the impact and restore normal performance as quickly as possible.
We sincerely apologize for any inconvenience caused and appreciate your continued patience. If you continue to experience issues, please reach out to our Support Team for further assistance.
2026-03-26T19:30:00.000ZResolvedThe issue has been fixed.
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